Return policy
Cancellation of order: Customer should email us regarding return of the product before shipping the product from our end.
Returns/ Replace post receiving the product: If the customer wishes to return/replace the product after it has been delivered to him in full, the following conditions may apply-
- Such request will not be accommodated after 7 days of product delivery.
- We do not accept returns/replacements for used products.
- If a product is unused, and can be returned in the original condition without any damage, only then the product will be acceptable by us.
- After receiving the product in its original condition, we’ll issue a refund or replace the product with another product of same value
PLEASE NOTE: Return shipping fee will be dued by the customer and the customer will also provide a tracking ID.
Shipping policy
We are committed to delivering the products that meets your expectation. If you require any assistance with the shipping policy, please don’t hesitate to email us at: manasvini@idesignspaces.in
- Free shipping is available for orders of INR 2000 or more. Orders where free shipping applies, are not expedited. For orders that are lower than 2000/-, a convenience charge of Rs. 50 applies.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- We are committed to delivering products within 15 business days after the order is being confirmed. This timeline do not apply for custom orders, special orders or pre-order bookings, via mail.
- If you believe that the product is not in perfect condition or if the packaging has been tampered with, or damaged before accepting delivery of the goods, please mail us at: manasvini@idesignspaces.in , mentioning your order reference number. We shall make our best efforts to ensure that a replacement is made for you at our earliest.
- Due to COVID 19, the shipping time may vary depending on the shipping address.